Need a hand?
Talk to support.
If you are stuck on install, trying to understand a feature, or dealing with something that feels broken, use the support app or send a request directly from this page.
Use the support app
The fastest path. Open the support workspace, send the details, and include screenshots or links so the issue can be reproduced quickly.
Use the embedded form
If you are already on this page, send the request directly below without leaving the site.
Bring context
Version number, install method, exact URL, browser, and any console or server errors will make support much faster.
- Tell us whether this is a bug, a setup problem, or a question about how Andrea should work.
- Include exact steps to reproduce the problem if something is broken.
- Mention whether you installed via CLI, FTP / SFTP, or another deployment workflow.
- Paste the exact error message rather than paraphrasing it.
Send the request from here.
The embedded form talks directly to the support app. If you would rather work in the full interface, use the button below.
Before you hit send
If it is an install issue, tell us whether you used CLI or FTP. If it is a product issue, include the page URL and what you expected to happen.